Finkelstein Memorial Library
24 Chestnut Street, Spring Valley, NY 10977
Phone: (845) 352-5700

Local Storm Resources

According to Orange and Rockland Utilities, out of 120,000 total customers in Rockland County, about 9,000 are still without electricity as of Nov. 7. O&R expects to return power by day’s end Saturday, Nov. 10 to almost all of its customers whose electricity was knocked out by Hurricane Sandy.

United Water is requesting customers to conserve water in the aftermath of the hurricane.

  • The County has opened a shelter at the Rockland Community College field house at 145 College Road in Suffern that is petfriendly.

  • For current information and assistance with recovery from Hurricane Sandy, individuals should call InfoRock at 845-364-2020, from 8am-8pm. Please share this phone number with neighbors, family and friends.

  • Bus Service Update: Please keep County roads clear by using Rockland County public transit and leaving your car at home. Call 845-364-3333 or visit for information on TOR and TZx. For updates on TRIPS, call 364-8747.

  • There is a 10 gallon limit on gasoline and diesel purchased in Rockland County per vehicle, per day -- including portable fuel containers. Failure to obey this order is a criminal offense. Commercial businesses and emergency vehicles are exempt from the law.

  • Residents who use oxygen may be concerned because they don't have electricity or need a refill. Those who don't have electricity should contact friends and family for help or contact the Summit Park Hospital at 364-2771. After 5 p.m., call 364-2910 or 364-2762 and ask security to page the nursing supervisor. Residents concerned about their supply of oxygen should contact their supplier, or call 362-1793 or 362-1075.

In Rockland County, radio stations that carry emergency information include: WHUD 100.7 FM, WRCR 1300 AM, and Rockland County's Residents Information Station 1640 AM.

One of the best ways for Rockland residents to receive emergency information is from NY-ALERT, New York State's All-hazards Alert and Notification System. To subscribe for this free service, visit If you do not have access to the Internet, you may still sign up for NY-ALERT by calling 1-888-697-6972.

Your Safety is Our First Concern.

For more information on the storm, please contact the Rockland County Office of Fire and Emergency Services at 845-364-8800 or visit the County website at and from the departments list select Office of Fire & Emergency Services.

Spring Valley: Police, 845-356-7400.

Ramapo: Police, 845-357-2400. Highway, 845-357-0903.

To report an outage or check on power status, call 1-877-434-4100..Follow the voice prompts. From any computer, PDA, or cell phone that has Internet access, go to to submit an online Outage Report Form or check on the Electric Outage Status.

Click here to check the Latest Outage Status

Center for Disease Control and Prevention Emergency Preparedness and Response

New York State Traffic Alerts

If your power is out, turn off all lights and appliances to prevent overloaded circuits when power is restored. Avoid opening your freezer to see if food is still frozen. Every time you open the door, room-temperature air enters and speeds the thawing process. Most fully loaded freezers will keep food frozen for approximately 36 to 48 hours; half-full freezers will keep food frozen for approximately 24 hours.

Verizon: Residential phone lines should continue to operate because they run on their own power supply, said John Bonomo, a Verizon spokesman. However, cordless phones will not function so be sure to have a corded phone that plugs directly into a wall jack. Answering machines also will not function so consider using your telephone company's voicemail service.

Verizon's FIOS home phone service has in-house batteries that provide customers with up to eight hours of talk time, Bonomo said. Internet service would not work. Verizon Wireless cellphones will work because the company has backup batteries and generators for its switches and cell tower sites, said Howard Waterman, a spokesman.

Following damaging storms, keep in mind the potentially deadly threat of downed electric wires and other safety hazards.

If you see a downed power line, consider it energized and dangerous. Stay clear and call O&R at 1-877-434-4100. You may also want to contact local police to divert traffic until crews arrives.


Here are additional tips to help you stay safe when it comes to downed power lines.

  • Maintain a distance of at least 50 feet from downed wires and anything they are in contact with, including puddles of water and fences. After a storm, be especially wary around metal fences.
  • Keep your children inside and your pets on a leash.
  • Don't drive over downed power lines. Even if they're not energized, the lines could get entangled in your vehicle, causing further damage.
  • If a fallen wire is draped over a car, do not approach the car and make reckless rescue attempts. Remain a safe distance away, try to keep the occupant of the vehicle calm, and wait for emergency personnel to handle the situation.
  • If you're in a situation where power lines are touching your car, do not get out of your car unless it's on fire. It's best to wait for an emergency response professional to help you. If you must get out of your car because of fire or another immediate life-threatening situation, use extreme caution. Leap far and free of the vehicle, with no part of your body or clothing touching the vehicle and the ground at the same time. Then shuffle away from the car, keeping both feet close together to minimize the path of electric current and avoid electric shock.

During the power outage:

1. Turn off major appliances to prevent damage from a possible surge when the power comes back on - keep one light turned on so you know when power returns.

2 Use flashlights for emergency lighting - candles pose the risk of fire.

3. Keep your refrigerator and freezer doors shut to keep food from spoiling.

4. Do not use a charcoal grill indoors and do not use a gas stove for heat - they could give off harmful levels of carbon monoxide.

5. In cold weather, stay warm by dressing in layers and minimizing time spent outdoors, be aware of cold stress symptoms and seek proper medical attention if symptoms appear, such as hypothermia; remember to provide fresh, cool water for your pets.


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